Privacy Policy

1) Information about the collection of personal data and contact details of the controller

We appreciate your interest in our website. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data that can personally identify you.

The controller of data processing on this website under the General Data Protection Regulation (GDPR) is Mooro. The controller is the natural or legal person who determines the purposes and means of processing personal data.

For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by “https://” and the lock symbol in your browser’s address bar.

2) Data collection when visiting our website

If you use our website for informational purposes only (i.e., without registration or providing data), we only collect data that your browser transmits to our server (so-called server log files). This includes:

  • Website visited
  • Date and time of access
  • Amount of data transferred
  • Source/reference from which you came
  • Browser and operating system used
  • IP address (possibly in anonymized form)

Processing is done in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in ensuring the stability and functionality of the website. This data is not used for profiling or passed on unless unlawful use is suspected.

By using our website, you agree that third parties may process your IP address for currency conversion purposes. This may be stored in a session cookie to retain currency preferences during browsing.

3) Cookies

We use cookies to make our website attractive and functional. These are small text files stored on your device.

Some cookies are deleted when your browser is closed (session cookies), while others remain and allow us or partners (third-party cookies) to recognize your browser upon return (persistent cookies).

If personal data is processed through cookies, this is done based on Art. 6(1)(b) GDPR (contract fulfillment) or Art. 6(1)(f) GDPR (legitimate interest in functionality and user experience).

You can control cookie settings via your browser. Instructions are available here:

Disabling cookies may limit functionality on our site.

4) Contacting us

When you contact us (e.g., via contact form or email), we collect personal data only to the extent voluntarily provided. The data is used solely to respond to your inquiry and for related technical processes (Art. 6(1)(f) GDPR). If the inquiry aims to enter into a contract, Art. 6(1)(b) GDPR applies additionally.

5) Customer accounts and contract processing

We collect personal data when you voluntarily provide it for contract fulfillment or account creation (Art. 6(1)(b) GDPR). Data is stored and used for contract processing and deleted after legal retention periods expire.

6) Social Login: Facebook Connect

You may register or log in using Facebook Connect, operated by Meta Platforms Inc., USA. Data transmitted includes your public Facebook profile information (e.g., name, email, profile picture). Use of this option requires your consent under Art. 6(1)(a) GDPR, which you can withdraw at any time. For more, see Facebook’s Privacy Policy.

7) Newsletter

If you sign up for our newsletter, we use your email address to send updates. We use the double opt-in method to confirm your consent (Art. 6(1)(a) GDPR). You can unsubscribe anytime using the link in the newsletter or contacting us directly.

8) Order Processing

Your data is shared with shipping companies and payment providers as necessary (Art. 6(1)(b) GDPR). We work with trusted partners, including:

9) Your Rights

You have the following rights under the GDPR:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to lodge a complaint (Art. 77 GDPR)

10) Data Retention

We retain personal data as long as required to fulfill contractual or legal obligations. After this period, data will be deleted unless further storage is necessary for legal reasons.